Let's get right to it. And before you ask, no, this has nothing to do with any completed commission I've had made for me, as I am more than satisfied with them.
First off, a bit of crucial information - I don't commission often. It's a world that's still very new (and pretty hostile) to me. So, a few months back I find this artist (I'm not an asshole, I won't tell his username), and we discuss a drawing I'd like to have him draw. He sends me a draft, we make modifications, so far things are pretty normal. But then my tuition payment came up earlier than expected, and I was understandably broke.
He... wasn't as understanding as one would expect. He said he'd wait, but backhandedly berated me over the stall. It's not like the drawing was even complete - it was still just a draft.
From then on, it's only been worse. After regathering enough money to not lie down on the streets and beg, I emailed him again. He was disorganized, didn't remember the rate he'd sent me, didn't even hold on to his own sketch even though I said it was just a matter of time, and I understand waiting for payment is not a fun part of being a commission artist, but it is a part of it. But the worse part was he insulted me, saying something about how if it was too steep a sum for me to gather, he'd wait.
I should've drawn the line there.
But, after calming down and rethinking a few things, I decided to go for open-mindedness and let him know I'd like to renew the business offer I'd made him. What he replied boils my blood minutes still after I read it. Somehow, this artist, despite me explaining I've had to deal with some stuff in my personal life before contacting him back, believes I am a waste of time, and I should never email him again. Well, he's right on the latter, at least. But, a "waste of time", really? Just because you drew two measly sketches you threw out, I'm not worth it as a customer anymore? Forget the blatantly insulting nature of this assumption, this is still awful business decision-making. Customers are everything, and the way you treat them play a huge role in your reputation.
What do you think? Am I just an entitled fuck, or does any of this actually make some sense? Shouldn't commission artists be accommodating (within reason) to their customers and potential customers? Or do they get to make all the calls?
For those of you who are commission artists, or those who commission people more often than I, what's your opinion on this?